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VORT Corporation Privacy Policy
At VORT Corporation ("VORT"), we understand that privacy is important to you, and we are committed to respecting your privacy when you visit any VORT's web sites such as www.myppod.com. (the "Site") and/or use any of VORT’s cloud-based services, like VORT’s PPOD personalized parenting online tools (the “PPOD Service”).The following Privacy Policy is designed to help you better understand what information we gather from you through our Site and the PPOD Service, how we use and disclose this information, and who we might share this information. This Privacy Policy may be changed or updated from time to time in VORT's sole discretion and any changes or updates will become effective immediately upon receipt of an email, text, push, or similar notification from VORT or upon the posting of the new Privacy Policy on the Site with a link from the Site's homepage. It is your sole responsibility to visit the Site frequently to review any revisions made to this Privacy Policy.
By visiting this Site, and/or by using any of the PPOD Service in any manner, you are accepting the practices described in this Privacy Policy and expressly consent to our collection, use and disclosure of your personal information in the manner described in this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of our Website Terms and Conditions and the PPOD Registered User Agreement which you agreed to be bound to upon your registration with VORT to all you to use the PPOD Service. This Privacy Policy applies to solely to this Site, the PPOD Service and any PPOD App (as such term is defined in the PPOD Registered User Agreement).
General Information Collection and Use
Our primary goals in collecting personal information are (a) to enable you to fully use the functionality available via use of the PPOD Service, (b) to provide you with a smooth, efficient, and customized experience, (c) to send you information upon your request, and (d) to thank you for your support. In addition, we may use such information to improve our marketing and promotional efforts, to analyze site usage, to improve our content and product offerings, and to customize the content, layout and services of the Site, each applicable PPOD App, and the PPOD Services, generally. Specifically, and without limitation, we may use your personal information (a) for license reporting and assessment of Site service levels; (b) to better understand on an aggregated basis how our products and services are used, gauge traffic patterns and determine what types of content and services are most popular with users of our products and services; (c) to verify access rights to content, services or software; (c) to provide you with information about VORT products, services, news and events through the Site or e-mail; (d) to allow you to purchase and download VORT products and services; and/or (e) to provide you with personalized content programming, instructions and services via your use of the PPOD Service.
Personally Identifiable Information
When you choose to become a registered user of the PPOD Service, via the Site or a PPOD App, you provide VORT account information that may include, without limitation: (a) your username and your private password required in order to provide you with the ability to use features of the Site, (b) profiles created by you to store contact information about yourself (e.g., your name, your e-mail address, your phone number, your address, etc.), and/or (c) information about children under your supervision (either as a guardian, parent, or health care provider). We use this information to enable you to use the PPOD Service via the Site or a PPOD App and to ensure compliance with intellectual property laws. For example, your account information is stored on servers controlled and accessed by VORT and if you forget your log-in password, you will be asked to enter your e-mail address on record with VORT in order to gain access to PPOD Service as a registered user. Moreover, we collect additional information from you when you provide us with on-line comments or feedback via our Site or a PPOD App or post information about yourself or others to or through our Site or PPOD App. This information, if any, is available to others accessing the Site and/or shared information available via a PPOD App. We work to process and maintain accurately the information that you share with us and will use commercially reasonable efforts to allow you the ability to change or modify your user information in order to enhance your ability to use the PPOD Service for its intended purposes.
Additionally, when you pay for the right to use the PPOD Service, VORT collects your contact information (such as your address). Moreover, unless you complete your transaction through iTunes (in which case Apple will process your transaction pursuant to their own terms and conditions), we contract out to a reputable payment processing service (the “Payment Processor”) to process financial transactions related to your use of the PPOD Service. Therefore, certain financial information (such as your credit/debit card information) may be collected by our Payment Processor in order to allow it to process your transaction on our behalf. Please note that VORT and our agents, acting on our behalf, use the information you provide only to complete your PPOD Service order or to ensure we can provide the PPOD Service to you. We do not share this information with unaffiliated parties except to the extent necessary to complete that transaction. If we have trouble processing an order, our payment processer or us will use the information you provide us to contact you.
Third Party Uses
We may share some of your personally identifiable information with our consultants and service providers for the purpose of improving, maintaining, and monitoring the PPOD Service, the Site and our PPOD Apps and facilitating the services that VORT offers to you. In addition, we sometimes employ other companies and individuals to perform data analysis functions on our behalf, such as removing repetitive information, analyzing data, processing credit card and on-line payments (as mentioned above) and providing customer service. These companies and individuals have access to personal information needed to perform their functions, but may not use it for any other purpose.
Aggregate Data
The demographic information you provide is collected by us and may be disclosed in aggregate to third parties. This aggregate information will not be used to personally identify you or your computer.
Log Files
Like most Internet services, we use log files on the server side. The data held in log files includes your IP address, browser type, e-mail application, Internet service provider ("ISP"), referring/exit Web pages, computer platform type, date/time stamp, and user activity. VORT uses server log data to analyze trends, administer the services offered through the Site and the Site. IP addresses are not tied to any personally identifiable information.
The software enabling the Site has associated log and temporary files that are stored on VORT's servers. These files store your account information, preference settings, system notifications as well as other data necessary to enable you to participate on the Site. Your information may also exist within regularly performed server backups.
Security
We are concerned about the security of personal information collected from you and have taken reasonable steps to prevent unauthorized access to that information. We care about the security related to your use of the PPOD Service, the Site, and our PPOD Apps and use standard industry practices to safeguard your personally identifiable and financial information. With respect to on-line payments, if any, we use encryption and secure https protocol to communicate with your browser software, which guards against interception of on-line payment and/or credit card information you give us. We also employ security techniques to protect your personally identifiable information from unauthorized access by users inside and outside the organization. You should be aware, however, that "perfect security" does not exist on the Internet; third parties may unlawfully or improperly intercept or access transmissions, personal information, or private communications. As such, we cannot make any assurances that a security breach will not occur.
Sharing Information
As a matter of policy, we will not sell or rent information about you and we will not disclose information about you in a manner inconsistent with this Privacy Policy except as required by law or government regulation. We cooperate with law enforcement inquiries, as well as other third parties, to enforce laws such as those regarding intellectual property rights, fraud and other personal rights. WE CAN (AND YOU AUTHORIZE US TO) DISCLOSE ANY INFORMATION ABOUT YOU TO LAW ENFORCEMENT, OTHER GOVERNMENT OFFICIALS, OR ANY OTHER THIRD PARTY THAT WE, IN OUR SOLE DISCRETION, BELIEVE NECESSARY OR APPROPRIATE IN CONNECTION WITH AN INVESTIGATION OF FRAUD, INTELLECTUAL PROPERTY INFRINGEMENT, OR OTHER ACTIVITY THAT IS ILLEGAL OR MAY EXPOSE US, OR YOU, TO LIABILITY.
Other Information Collectors
Please note that this Privacy Policy applies only to VORT’s PPOD Services, this Site, and the PPOD Apps and not to other companies' or organizations' websites (a) to which we link, (b) that advertise through the Site or any PPOD App, or (c) to the websites of our partners. We do not control the privacy policies of others. We encourage you to ask questions before you disclose your personal information to others.
Your California Privacy Rights
Users who reside in California can prevent future disclosures for direct marketing purposes of his or her personally identifiable information, at no charge, by exercising his or her "opt out" rights by using the "opt out" procedures described below:
1. You can send email to: CustServ@VORT.com, or
2. You can send mail to the following postal address:
VORT Corporation
Attn: Privacy Policy Agent
405 El Camino Real, #501
Menlo Park, CA 94025-5240
Telephone: (650) 322-8282
Fax: (650) 327-0747
e-mail: custserv@vort.com
Additionally, upon receipt of any electronic communication from VORT, to unsubscribe from future communications, you can click on the link that says words substantially to the effect of "If you do not wish to receive these emails in the future, You can click here to unsubscribe."
Because VORT provides its California users with the ability to exercise his or her "opt out" rights as described above, pursuant to Section 1798.83 (c)(2) of the California Civil Code, VORT is in compliance with the California "Shine the Light" law and is not obligated to provide California users with the names and addresses of all the third parties that received personal information from VORT for the third parties' direct marketing purposes during the preceding calendar year.
Governing Law
You agree that your use of this Site, this Privacy Policy and any disputes relating thereto, shall be governed in all respects by the laws of the State of California. Any dispute relating to this Privacy Policy shall be resolved solely in the state or federal courts located in California.
Thank you for visiting our site. Please contact us at custserv@VORT.com if you have any questions about our Site or our Privacy Policy.
Notice to and Obligations of HIPPA "Covered Entities"
(a) "Covered entity", "business associate", "protected health information", and "individual" shall have the same meaning as those terms in the HIPAA Privacy and Security Rule, the "Standards for the Privacy of Individually Identifiable Health Information" and "Security Standards for the Protection of Electronic Protected Health Information", which are codified at 45 C.F.R. Parts 160 and 164 (collectively, "HIPPA"):
(b) If you are a covered entity and your use of the PPOD Service causes VORT to be deemed a business associate, VORT agrees, upon your written request, to execute its form business associate agreement (a "BAA"). Notwithstanding the foregoing and unless and until a BAA is executed by all parties, you agree as follows:
(i) You shall notify VORT of any limitation(s) in this privacy policy (or VORT's term of use agreement) to the extent that such limitation may affect VORT's use or disclosure of any protected health information.
(ii) You shall notify VORT of any changes in, or revocation of, permission by any individual to use or disclose protected health information, to the extent that such changes may affect VORT's use or disclosure of protected health information.
(iii) You shall notify VORT of any restriction to the use or disclosure of protected health information that you have agreed to in accordance with HIPPA, to the extent that such restriction may affect VORT's use or disclosure of protected health information.
(iv) You agree to indemnify and hold VORT, and its officers, directors, stockholders, employees, consultants and agents, harmless from all claims arising out of or related to any violation of this sub-section or any (purported) claim that VORT has violated any provision of HIPPA.
(v) You will not request VORT to use or disclose protected health information in any manner that would not be permissible under HIPPA if done by you.